Sunday, June 29, 2008

Zuper Zervice

I had a very nice customer experience this evening at a local pizza shop. I called Mr. Z's in Clinton to order a pair of medium meatball grinders and a couple of moments later, the phone rang. The caller ID said it was Mr. Z's calling back. I assumed that the cashier had inadvertently hit the redial button, but instead the caller said he realized that they were out of medium-sized grinder rolls and called to ask if I would like to order another size.

Now, that's service.

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